OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 100 comments received in the last 90 days.
30 January 2026
Great service from Ryan and Eddie
24 January 2026
The sales consultant was very professional, knowledgeable and ensured that the purchase process was managed smoothly.
22 January 2026
Extremely satisfied. Having the car delivered to my home address made the process stress free.
24 December 2025
The staff at Grassicks made the task of choosing and purchasing new or unused cars, as stressless and easy as possible. Slick and efficient team.
21 December 2025
We were always welcomed by friendly staff and our requests were answered in a timely manner.
04 December 2025
Any questions were answered fully and very supportive.
03 December 2025
From start to finish the process of choosing and buying the car was easy and straightforward
28 November 2025
Eddie was excellent. Explained everything perfectly and stayed in constant communication
22 November 2025
From the start all at Grassicks, Perth were friendly and welcoming. Nothing was ever too much trouble when I was deciding on car and various options, Richard kept me up to date with delivery of new car and the actual day of collecting was great.
03 February 2026
Good service. Had to fight for a courtesy car though.
03 February 2026
Kept updated all the way.
03 February 2026
Complaint dealt with swiftly,ready on stated time.
03 February 2026
Kept me informed of the progress in trying to identify the fault
03 February 2026
Great customer service. Easy to deal with and competitive prices.
02 February 2026
Prompt, professional and on time. Kept me informed at each step.
02 February 2026
Everything arranged for the visit was completed on time and at the cost, as discussed and agreed.
02 February 2026
Service went like clockwork also lifts to and from garage
31 January 2026
everyone works well and does their best ... but the health check on my damaged tyre required by the insurance company included pictures of the new tyre with the damaged tyre ... very confusing
30 January 2026
Usual excellent service
FIND Grassicks Garage BMW
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:12:00 - 17:00
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:Closed
- Sun:Closed
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
30 January 2026
My car was received with the wrong colour of grill. Some minor things that could have been better - I did not receive a copy of the paperwork that I had signed, fuel tank was only 1/4 full and battery was not completely charged.