OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 94 comments received in the last 90 days.
15 April 2026
Although I have given a 5 star review things were not perfect. We could not fault the salesman. He was very knowledgeable, professional and patient. There were communication issues above him that spoiled the
04 April 2026
Ellis was excellent, knowledgeable, friendly and answered all of my questions. Whole team were welcoming, spoke to Ryan too. Everything was well organised for pick up, a very easy and enjoyable experience for someone who doesn't love car shopping
03 April 2026
Good communication and reliable information. Very professional.
03 April 2026
The whole end to end process was excellent and brilliantly orchestrated by Eddie.
01 April 2026
All good, Eddie looked after my needs every time I have spoken to him
01 April 2026
Sales staff were courteous and explained clearly all options available on purchase and kept me updated on delivery. Everything was talked through. Hand over was informative.
26 March 2026
From initial contact to completion of the purchase of our first BMW, whoever I spoke to at Grassicks were always helpful, friendly and professional. Any questions were answered promptly, exactly what I was expecting from a BMW dealership.
24 March 2026
Have used the garage before
24 March 2026
Professional and knowledgeable
30 April 2026
My car was in for some warranty work, initially I received a text saying we will provide clear and efficient communication! I had virtually no communication for 6 days, I called but nobody called me back. I felt forgotten. I had no car for a week.
30 April 2026
Excellent service - great to deal with
29 April 2026
Good to deal with
27 April 2026
Work done on car as arranged and at cost agreed.
25 April 2026
On time and helpfully my husband and I got a lift into town
21 April 2026
Simply fantastic. Beyond expectations.
20 April 2026
My car wasn't cleaned only the driver mat had a hoover, I feel the service is normally far better
15 April 2026
Good service from Grassicks BMW as always
14 April 2026
Friendly and courteous treatment
13 April 2026
Friendly & welcoming atmosphere. I was kept up to date throughout the service by Jakub.
FIND Grassicks Garage BMW
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:12:00 - 17:00
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:Closed
- Sun:Closed
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
Address
- The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:Closed
- Sun:Closed
Phone
- 01738 630001
Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder
19 April 2026
I just found the overall experience excellent. The sales man Isaac was first rate and the whole atmosphere was calm which made things easier to think and ask questions. It renewed my faith in car dealerships.