We are a long time family business and we pride ourselves in our great Customer Service.
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Was really impressed how I was kept up to date and knew what was happening regards the service.
I can't fault the service
No problems at all, everything was great!
No issues of concern
Every thing good, nothing to complain about.
Major service completed and 4 fresh tyres fitted. Experience was faultless, from arranging the collection of a courtesy car with Danny Green, our salesman, to the communication from Ivan and Murray in service.
Everything done on time as promised nothing was any hassle to them or myself
No complaints at all. Receptionist and Service advisor were first class. Courtesy car provided was good quality, clean and tidy.
they allowed me to drop car off on Saturday for Monday service and kept me informed on progress
Ryan the Sales guy kept all his promises and made a difficult time easy!
All work completed on time,friendly service and met all expectations.
Inspection carried out and advisories given.
Ivan on front desk friendly and competent and car returned serviced and clean.
Car collection and repair carried out efficiently and professionally.
Couldn't complain. Everything was as expected. Offered me a very nice replacement car for the day. It was fun to drive.
Esuan and `Danny were a great team, both going the bit extra to make sure I had an excellent buying experience but most importantly that I was absolutely happy with my purchase.
Excellent customer experience from Grassicks . Very high standards of client care. The showroom etc are immaculately maintained.
Great communication everything was on time and first class experience
I found the whole experience refreshing and my wife and I were made to feel very special. The high level of customer experience we received surprised us as we hadn't experienced this level of service from a garage before.
From the warm welcome we received from Cathryn each time we visited to the friendly and knowledgeable approach from Danny and the caring attitude of Eseuan, what more could we want.