SALES

5.0

SERVICE

4.5

156 ratings and 92 comments received in the last 90 days.

11 June 2025

When the vehicle was delivered the personal assistant language could not load and we subsequently found a mark on the bonnet where the ribbon had been. The car is now booked in to have this fixed. I would have given 5 stars otherwise.

04 June 2025

Everyone is very accommodating

05 May 2025

Great service from Paul and everyone at the showroom.

04 May 2025

Issac was great with our purchase

03 May 2025

Salesman was very professional, not pushy, was clear on what was being offered and associated costs. Very respectful and a nice relaxed experience

03 May 2025

Everything went according to plan. Staff went out of their way to be helpful and pleasant. Jim Mitchell was great to deal with.

01 May 2025

Xx

28 April 2025

Great communication during the ordering and the delivery schedule of the 1 series. Fantastic explanation of the controls at handover

24 April 2025

The team were great when picking up the car, the had time set aside to go through all the need to know info, provided and discussed added benefits, and demoed all the car features to ensure I was completely satisfied

16 April 2025

They went the extra mile to make it a memorable day for me and my daughter

15 June 2025

All staff at Grassicks are superb, professional, friendly welcoming. Communication from Jakub was excellent.

12 June 2025

Did what was required very competently

12 June 2025

More time should be spent listing to customers explanation of faults, especially when they are also competent mechanics.The initial diagnostics resulted in a call to say no faults found, after follow up one was found.

10 June 2025

Friendly, competent and more relaxed in attitude than in the past.

10 June 2025

No real issues to address with the service - although it is annoying that BMW have put a gate across their car park and there is no drop box to allow you to leave your car the night before.

09 June 2025

Great customer interaction

08 June 2025

When I enquired about the oil used for the car service, the person who was assisting me lacked knowledge on the product used. Some of the options on my car no longer work since the service. I'll have to bring it back to rectify this.

07 June 2025

Helpful staff and good quality work

07 June 2025

Very as problem fixed promptly

07 June 2025

Good knowledgeable staff and very professional.

Contact us