We are a long time family business and we pride ourselves in our great Customer Service.
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The staff went the extra mile to help
First class service throughout. Fantastic staff.
Have used them for many years and staff have always been great.
Pleasant knowledgeable staff.
quick and efficient
The service on my vehicle was carried out quickly and efficiently and the video of the health check gave a good insight into the condition of my car
They were so easy to deal with, looked after me from moment I arrived until I left and kept me up to date with repair on the vehicle throughout.
Very reliable and excellent service. Very nice people too.
Because everything worked like clockwork from start to finish. I bought my first BMW in the 1990's from yourselves and would never think of changing
Car was fixed very quickly and efficiently
Been using Grassicks for 20 years, find the service (& sales) staff friendly & professional, many of them have been there for years.
BMW has been looked after well
Everything asked for was delivered
The staff where very kind and helpful and protocol to conform with the rules of Coronavirus were complied with at all times.
Grassicks always provide good service and Ivan Smith was very helpful.
Simply great customer service from Esuan and DAvid at Grassicks
Although held up by the the virus, they made every effort to deliver ASAP
Nothing was too much trouble.
Not sure if covid 19 impacted this but it wasn't an exciting experience. Felt very process driven and not customer centric. If you buy an Audi you get flowers, voucher and a goody bag. I got nothing which when u spend a lot didn't feel great.
Care taken by the sales person.