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ABOUT GRASSICKS BMW.

We are a long time family business and we pride ourselves in our great Customer Service.

Latest News & Events

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New Cars to view in our showroom

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Q4 Champagne Prize Draw Winner

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BMW xDrive

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Staff Vacancies

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New X1 Review

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Meet the team

Graeme McGregor

Sales Executive
  • Years at the dealership 1 Month
  • Years in the industry 40
  • Department Sales
  • Hobbies Playing Golf

Rebecca Stewart

BMW Genius
  • Years at the dealership 2.5
  • Years in the industry 2.5
  • Department Sales
  • Hobbies Going to the gym and going out for dinner

Scott Henderson

Sales Executive
  • Years at the dealership 4
  • Years in the industry 8
  • Department Sales
  • Hobbies Playing Rugby and Football and spending time with his family

David MacDonald

Sales Executive
  • Years at the dealership 4
  • Years in the industry 30
  • Department Sales
  • Hobbies Listening to Music and watching Motorsport

Alex Taylor

Sales Executive
  • Years at the dealership 14
  • Years in the industry 39
  • Department Sales
  • Hobbies Playing Golf

Dan Topping

Sales Executive
  • Years at the dealership 7 Months
  • Years in the industry 4
  • Department Sales
  • Hobbies Cycling, Outdoor Sports and Spending time with his family

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Whilst I am aware that the service person at the desk does the booking in of customers cars all the time .I did feel that I was cut short as to who I was and why I was there.

Service

Grassicks seem keen to offer service as well as reasonable pricing.I bought the car at Stirling branch on pricing but service seems over stretched and and on all occasions they have to call back.

Service

I took my car for my end of warranty check and MOT 14/01/16 and mentioned that my n/s front wheel had corosion. I waited for the car and was told that two new wheels had been ordered and I would be informed.This I thought included the n/s front .

Service

Grassicks continue to treat me as if I were their only Customer.

Service

The faulty NOX sensor was diagnosed quickly and repaired the same morning.Goodbye £500.

Service

Superb service from Grassicks.

Service

Everything completed,took longer to reboot computer than was first thought.

Service

What I expect and receive from Grassicks.

Service

I brought the key in as it was showing it needed a new battery but it is still saying the same after you replaced the battery

Service

Staff are always really easy to deal with and always have a smile.

Service

garage arranged to pick up car from my home and return after service

Service

It was not a full service, just fitting winter tyres and topping up Add Blue

Service

As a loyal customer of Grassicks I have nothing but praise for the staff!

Service

Excellent customer service and completed service early as I required the car in the afternoon.

Service

Once again fantastic customer service from Grassicks

Service

Very happy with the service from the minute I'm greeted with a smile at the door or from the staff on the premises.

Service

Still not convinced why battery problem should occur. My first such issue with a bmw

Service

Good service.

Service

Drive from Glasgow to use Grassick's.

Service

Given a time next day to come in for investigation of engine warning light on dash when I phoned late in afternoon. Investigation showed replacement parts required and full costing given by Ivan and explanation of work needed.

Service

Excellant service

Sales

This is my first BMW , I visited the garage to look at an M3 and was well looked after by the sales team on my visit , I eventually decided on a M4 which suited my needs and was well looked after by the sales team .

Sales

We had a good experience at Grassicks with a courteous friendly service provided.

Sales

As always, I was very well treated whilst in the garage.

Sales

Friendly, relaxed salesman. Very helpful without being pushy, let the car speak for itself.

Sales

Everything from initial visit through to collecting car was first class.

Sales

It was fine.